Global Gem Testing Lab values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services. By accessing our website, you agree to the terms of this policy.
Information We Collect
Personal Information:
We may collect personal information that you provide when placing an order, creating an account, or contacting us. This includes:
- Name
- Email address
- Phone number
- Billing and shipping address
Payment Information
Payment details are collected securely through trusted payment gateways. We do not store your payment information on our servers.
Non-Personal Information:
We collect non-personal data, such as browser type, IP address, and website usage statistics, to improve our website and services.
How We Use Your Information
- To process and fulfill your orders, including shipping and delivery.
- To communicate with you about your orders, account, or customer service inquiries.
- To send promotional offers, newsletters, or updates (if you have opted in).
- To analyze website performance and enhance user experience.
Information Sharing
- We do not sell, rent, or trade your personal information to third parties.
- We may share your information with trusted third-party service providers for:
• Payment processing
• Shipping and delivery services= - We may disclose your information to comply with legal requirements or
- protect our rights, property, or safety.
Cookies and Tracking Technologies
- We use cookies and similar technologies to:
• Remember your preferences
• Analyze website usage
• Deliver targeted advertisements - You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Data Security
- We implement industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure.
- While we strive to secure your data, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
- Access and Updates: You have the right to access, update, or correct your personal information by logging into your account or contacting us.
- Opt-Out: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link in our emails.
- Data Deletion: You may request the deletion of your personal data by contacting us, subject to legal obligations requiring retention.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly for updates.